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DE Nova Treatment Ctr

★★★★ 3.9 (16 reviews)

54 Madison Ave, Toronto, ON, M5R 2S4

Services

Addiction Services

Reviews

3.9★★★★Combined · 16 reviewsGoogle 3.9 (16)

Mike Eadie

★★★★ · Oct 4, 2023

I was assaulted here and got a concussion after falling and hitting the back of my head on the edge of a table. For my role in the argument leading up to the assault I was asked to leave immediately, which is not the problem, I understand they have the right to ask people to leave. The problem is I asked staff at least 10 times to call 911 for medical attention and they refused. There was no nurse or doctor on duty that day. They made me buy a bus ticket and sent me to the bus stop in a taxi. Th

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David Lemoyne

★★★★★ · Dec 3, 2021

This treatment center was the best 35 days of my life. I was taught how to take care of my mental health in ways I didn't know were possible. All of the counsellors took everyones issues 100% seriously 24/7, literally. You are in constant care from people who truly care, rain or shine, day or night, they maintain professional and sincere. Just truly amazing people. This program i would strongly recommend to anyone who is struggling. Kim was great at getting me in the doors, feeling warm and welc

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r t

★★★★★ · Feb 3, 2023

I learnt a lot from many counsellors and got the help I needed. I treated Denovo like a buffet and took what I needed and left the rest behind. I got great help from many counsellors, four in particular…the only name of them I remember is Sarah, but they all helped me a lot.

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M H

★★★★ · Jul 4, 2021

Just spoke to a lady on the phone now and the call ended with her hanging up on me. I sadly called to find out about space capacity bc my partner has been waiting months to get in and she didn’t provide an answer. Hanging up after talking about the patient self harming and trying to know space capacity is a horrible way of conducting your job. Real shame and frankly scary that vulnerable people are within your care.

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A F

★★★★ · Jul 19, 2021

They claim they can facilitate diabetic patients they can't, was discharged on medical condition given three minutes to pack and left at a variety store. I had to wait one day for a bus (covid had busses run-in at min capacity ) notice high turn around for employees. Westover runs an incredible 19 day program government funded.

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