Street Haven At The Crossroads, The

Spoke to someone called Nicola/Michelle. She was very rude. Lied that I called her three times, previously. I’ve never called a shelter before then, it was actually my first time. I followed up to call a second time to inform someone in charge that the way the place is being run isn’t providing safe space for women, the person refused to get a manager and tried to have a fight with me. This call was for a friend who asked me to call on her behalf, as she wanted to make sure the staff was friendl

I had a traumatic experience and ran away from home. This Shelter gave me the rest and support I needed. Nicola is so loving and caring. Her commitment is amazing. The director Bobbie made Christmas dinner for all the Residents herself. Every dish was excellent. I was lucky to be there for Christmas. All the Residents were given many gifts and brand new beautiful cozy pyjamas. They put a smile on all our faces.

Overall a very good shelter. Staff member Nicola is particularly pro-active and professional. Whenever I have mentioned a need, she gets going on it immediately, whether it's to accompany me outside when I felt threatened by someone, or to get on the phone and find answers to my questions, she respects every woman guest and treats us as adults. Meals are sadly missing sufficient fruits and vegetables and complex carbohydrates such as beans and healthy legumes, however. Otherwise safe and basic

Overall it’s a very good place to upgrade ourselves. People’s are so kind and attentive.

I can see why Misha works there. I can also see why she wouldn't be successful working anywhere else. I also feel the same about the other lady.. homeless shelter workers are almost always worse than the people that stay there.